Together, let's journey inward and rediscover the joy of community, one loving gesture at a time.

• Minimum Services: A minimum of 4 services is required for all private wellness events.

• Payment Methods: We accept Visa, MasterCard, American Express, and Discover. We do not accept personal checks, cash, Venmo, or Zelle.

• Deposit & Contract: A signed contract and a 30% deposit are required to secure your event. The deposit is non-refundable and non-transferable.

• Invoicing & Payment: An invoice will be sent to your email for payment collection. The remaining balance must be paid in full 48 hours before the scheduled event. Failure to pay the remaining balance before the event date may result in the inability to provide services.

• Date Reservation: Dates will not be held or reserved based on conversations alone. A signed contract and a 30% deposit are required to confirm your event.

• Cancellation Policy: Cancellations must be made 72 hours before the scheduled event to avoid a cancellation fee.

• All Sales Final: All sales are final and non-transferable to other events or services.

• Arrival & Setup: Our team will arrive 30 minutes before the event to set up equipment. Please ensure the event space is prepared for us.

• Equipment: For the safety of our equipment, we kindly ask that you refrain from touching it. In the event of any damage, the host is responsible for replacement costs.

• Safe Work Environment: We will not provide services in any location or area deemed unsafe. We also reserve the right to refuse service if the environment is unsafe or if unacceptable behavior is observed. In such cases, 100% of the service fee will be charged, with no refund.

• Acts of God and Unforeseen Events: We are not responsible for any service disruptions caused by acts of God, natural disasters, government actions, or other incidents beyond the control of the vendor.

• Failure to Perform Services: In the rare event that we are unable to perform the services as agreed due to unforeseen circumstances, a full refund of the deposit and any payments made will be provided. We will not be liable for any additional costs or damages incurred.

• Right to Refuse Service: Gilded Rose Spa reserves the right to refuse service at any time.

​​

Service Trade, Donations, Collaborations, and Volunteer Services

• Service Trade: We do not accept trades of services in lieu of payment. All services must be settled using our accepted payment methods.

• Donations: We value your interest in supporting our services through donations. However, donations alone do not fulfill the payment requirements. If only a donation is provided, we may be unable to proceed with the event. Each donation request will be considered on a case-by-case basis.

• Collaborations: We welcome the opportunity to explore potential collaborations. These must be discussed and approved in advance to ensure they align with our service offerings and business policies. Each collaboration proposal will be evaluated individually.

• Volunteer Services: We do not accept volunteer services as payment. Full payment is required for all events as outlined in our booking policy. Requests for volunteer services will be assessed on a case-by-case basis.